Account and data deletion

Leymora — delete your account and associated data

This page explains how to ask Leymora to delete your account and associated personal data, and what we remove or may keep.

Delete your account in the app (primary method)

1. Open the Leymora app and sign in.
2. Go to Settings.
3. Open Delete account (or equivalent).
4. When prompted, type DELETE exactly (including capitalization) to confirm.
5. Your account will be removed through our server process and you will be signed out.

If you cannot use the app, use the email option below.

Delete your account by email

1. Send an email from the address tied to your Leymora account to hello@leymora.com.
2. Use the subject line: Delete my account (or use this email link).
3. We may ask you to verify your identity before we complete deletion.

What we delete

When your account is deleted, we delete or anonymize the personal data tied to that account in active systems, including for example: your profile (name, email on file with us, birth data you provided), connections you saved, chat history, dream journal entries, tarot / reading history stored for your account, notification preferences, and support images linked to your account, subject to technical and legal limits below.

Subscription billing is handled by Google Play, Apple App Store, or other payment providers as applicable—canceling a subscription in the store is separate from account deletion; see your store's subscription settings.

What may be kept or delayed

• Backups: Data may persist in encrypted backups for a limited time, then roll off according to our providers' backup cycles.
• Legal and security: We may retain certain information where required by law (for example tax, fraud prevention, or valid legal process) or in aggregated or de-identified form that does not identify you.
• Third parties: Providers such as analytics or payment processors may retain their own logs under their policies and retention; we request deletion where we can direct our subprocessors.

Questions

Contact hello@leymora.com.

More detail: Privacy Policy · Terms of Service